Shipping Policy

We offer shipping to the EU and worldwide, with orders processed and dispatched within 48 hours.
Each item undergoes a thorough inspection to ensure it arrives in perfect condition.

Shipping Costs:

All shipping costs will be calculated during the checkout process based on the destination and order details.

EU (European Union) Delivery:

• For orders within the EU totaling €50.00 or more, we offer free Ground Shipping.
• For orders under €50.00, we provide standard delivery at a rate of €8.00.
• The estimated delivery time for EU orders is 2-5 working days.

USA Delivery:

We offer Standard Shipping for orders to the UK at a flat rate of €25.00. The estimated delivery time for these orders is 5-7 working days.
Please visit www.ballinghockey.co.uk for information about free delivery options for UK orders.

UK Delivery:

Standard delivery is available at €49.
Please visit www.ballinghockeyusa.com for information about free delivery options for USA orders.

Rest of the World Orders:

We offer Standard Shipping for orders to the rest of the world at a flat rate of €89.00.
The estimated delivery time for these orders is 5-10 working days.

Dispatch and Tracking:

All goods will be dispatched via national or international couriers. Once your order is shipped, you will receive a confirmation email containing
your tracking information. This allows you to monitor your package's journey until it arrives at your doorstep

Customs and Import Duties:

Please be aware that any customs, duties, taxes, surcharges, brokerages, etc., applicable to your order are the customer's responsibility. These
fees are not included in the shipping charges and are charged by your local mail authority. Prior to placing your order, we advise familiarizing
yourself with your country's import rules and regulations. We are unable to designate orders as "Gifts" or take any other actions to alter the
customs declaration.

Refusal of Customs Payment:

In the event that you choose to refuse the customs fee associated with your order, and the parcel is subsequently returned to Balling Hockey,
please be aware that a shipping and handling fee may be deducted from your refund.

To ensure certainty regarding potential customs fees, we strongly advise reaching out to your local customs office for more information before
placing your order. Understanding the applicable regulations will help ensure a smooth delivery process and avoid any unexpected charges.

*All prices displayed are in EUR € (EURO).

BALLING HOCKEY SHIPPING POLICY